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Getting Connected

Connecting Your Computer

When Broadband first was launched, it was a case of having an engineer call out to connect you. Now, broadband providers supply self-install kits. When ordering broadband, check what your chosen provider will be sending you. Here's what you need to do:

·         Plug a Broadband modem into your PC (normally via a USB socket)

·         Plug a filter into your standard BT phone socket

·         Plug the Broadband modem into the ADSL socket of the filter.

What do I need?

·        ADSL coverage in your area. Each broadband provider allows you to enter your phone number or postcode to check availability. A basic test is done on your line, and when you sign up, a more comprehensive test is carried out.

·         A Broadband (ADSL) modem. These cost from approx £50 - although many providers bundle a free modem with their service.

·        Microfilters. When Broadband is enabled, the broadband signal is available via any extension socket in your home as well as the main point. You'll need to use a filter to cut out the Broadband "crackle". You need a filter on every phone socket that has something plugged into it - such as phone handsets, fax machines or your Sky box.

 

What software do I need?

Broadband suppliers will normally provide you with all you need to get connected. If they're providing a modem, then you'll be provided with a driver disk. You'll also get a broadband CD that contains a web browser and a setup walkthrough. You're normally also provided with a username and password, in case you'd rather set up the connection yourself, have a non-standard computer (Windows and Mac software is normally supplied), or are using a wireless router.
Each broadband provider tends to have a slightly different setup process - some use a connectivity application tied to the modem, and some will customise the web browser to integrate broadband.

 

I have ISDN

Before you can be converted to Broadband, you will need an engineer's visit to remove your ISDN box, and convert you back to a standard BT socket. Check your provider for prices.

 

Installing Broadband

If you're looking to get Broadband, you'll need to be in an area of broadband coverage, have signed up with a company to give you broadband, and have a Broadband modem

Once you have signed up for your account, there's normally around a five day wait, while BT make the appropriate changes to your phone service at the BT exchange. After that, you'll be switched on to Broadband. You won't notice any difference in service, until you start getting your modem connected. Here's a summary of what happened when we got connected:

Day 1: Order placed for Broadband and a USB broadband modem. A basic check was done on our line

Day 5: Broadband enabled. Our modem and setup instructions delivered on the same day. Here's how to get connected:

  1. Start up the PC, and install the supplied software - it's the modem drivers for the Broadband modem
  2. Plug the microfilter into the phone socket (you also need microfilters for other handsets/equipment in your house, as above)
  3. Plug the modem's phone lead into the ADSL port of the filter
  4. Plug the modem's USB lead into a spare USB port on the PC.
  5. From the start menu, start up the supplied software, and enter the account details supplied by your broadband provider. You should just have a username and password - unlike a dialup account, there's no phone number.

 

 

 

 

 

 

 

 

 

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